As the hiring party, you are responsible for making sure the Assignment details are accurate, the working conditions are appropriate, and any client-side logistics or compliance requirements are properly handled.
What information am I responsible for providing?
You are responsible for making sure the information you give Quarterdeck is accurate, complete, and kept up to date. This includes the role required, dates, location, duties, service level, working environment, guest profile, and any other detail that may affect suitability, safety, or performance.
Am I responsible for the working conditions?
Yes. You are responsible for ensuring that the Assignment, the working environment, and any instructions given to the Staff Member are lawful, safe, appropriate, and consistent with the role booked.
Can I ask the Staff Member to do work outside the agreed role?
No. You should not require or permit a Staff Member to perform duties that are materially different from the role agreed through Quarterdeck, are unlawful, unsafe, unreasonable, or require licences, permits, or qualifications they have not been confirmed as holding.
Am I responsible for travel, accommodation, insurance, or permits?
Usually yes, unless Quarterdeck has expressly agreed in writing to arrange a particular item. As the hiring party, you are generally responsible for approvals, permissions, licences, permits, insurance, accommodation arrangements, travel arrangements, and local authorisations required on your side.
What if visas or work permits are needed?
If the Assignment requires a visa, work permit, local registration, right-to-work approval, or similar compliance process, Quarterdeck may assist in coordination if agreed. Unless Quarterdeck expressly agrees otherwise in writing, the related costs, administration costs, and third-party fees are your responsibility.
Do I need to tell Quarterdeck if something changes?
Yes. You must notify Quarterdeck as soon as reasonably possible if there is any material change to the Assignment, including changes to dates, location, duties, guest numbers, accommodation, travel plans, risks, or compliance requirements.
How should I treat the Staff Member?
You must treat all Staff Members engaged through Quarterdeck in a lawful, professional, respectful, and non-discriminatory manner and provide a working environment that is reasonably suitable for the role.
In summary
As the hiring party, you are responsible for giving Quarterdeck accurate information, maintaining suitable and lawful working conditions, handling client-side logistics and compliance unless agreed otherwise, and notifying Quarterdeck of any material changes as early as possible.