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Can I get my account back after deleting it?

No. Deletion is real and has no restore — here is what that means before you press the button.

No. There is no restore, no grace period, and nothing support can do to bring a deleted account back. We say that plainly because it is the one thing worth knowing before you press the button rather than after.

Why not

When you confirm the deletion, your data is erased and your name and email address are replaced so that nothing left points back to you. That is what makes the deletion real rather than a flag on a stored record — and it is also exactly why it cannot be reversed. There is no archived copy to recover from, because keeping one would defeat the point.

Before you delete

The dialog shows you everything we hold and lets you download a copy first. If there is any chance you will want your details, certificates or work history later, take the download — it is yours to keep and costs nothing.

And if what you actually want is only for the reminder emails to stop, the Go off radar option on the same page does that without deleting anything — see How do I close my account and delete my data? for the difference between the two buttons.

If you come back

Deleting does not bar you from future courses or assignments. It means registering afresh and providing the details needed at that point — no work history on your account, no saved documents. You start from a blank slate.

If you deleted by mistake

We are sorry, and we mean it when we say there is no way back — telling you otherwise would be kinder for a day and false. What we can confirm is that the deletion completed, which the final confirmation email to your address already does.

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