Not at the moment. We are handling this in writing, and we would rather say so plainly than take numbers and not ring back.
Why not
The volume of enquiries is high, and a queue for calls would mean people waiting days for something a written answer resolves the same day.
More importantly, we cannot safely discuss your personal data over the phone. We have no reliable way to confirm that the person calling is you. Given that this incident involved identity details, someone attempting to impersonate you is exactly the risk we have to guard against. Answering questions about your record by voice would make that easier, not harder.
What you can do without asking anyone
The two things most callers want are now in your own hands, from your profile edit page at quarterdeck.co.
See what we hold about you. The Delete my account button opens a dialog listing what we hold, category by category, with a download of your data — and nothing is deleted unless you separately confirm it. See How do I get a copy of my data?
Delete your account and your data. The same dialog does that too, immediately, once you confirm. See How do I close my account and delete my data?
If you cannot log in, both remain available in writing — reply to your security notice or write to notice@quarterdeck.co.
A word about calls you did not arrange
Because we are not making outbound calls about this, any phone call claiming to be Quarterdeck about this incident is not us. If someone rings referencing the incident and asks for a password, card details, bank details or a payment, hang up and write to the notice address to check.
This matters more here than elsewhere. Whoever holds this data knows real details of your work with us, and for a smaller group it includes bank account details. A cold call quoting those will sound convincing.