You'll be paid after you complete your assignments, but payment is not automatic. It relies on you submitting a correct invoice. Invoices are typically paid within approximately 2 to 4 weeks after the assignment ends, depending on when a correct invoice is submitted and approved.
How invoicing works
Automated system: A few days (normally 4) after an assignment ends, it will appear in your Quarterdeck invoice profile. You need to tick the assignment and create an invoice. Once ready, press Submit. If you leave it in "Pending," it will not be processed. See: Why is my invoice still "Pending"?
QD Admin backup: Quarterdeck admins can generate invoices on your behalf in some cases (for example, if you forget or a correction is needed). This is a backup, not the normal flow. Admin-generated invoices still need to be reviewed and batched with the rest before payment.
Two invoices for Yacht Week work
If you worked at a Yacht Week event, your costs are split across two invoices:
QD invoice for your standard pay and anything QD covers (flight contributions, damages, Lead Skipper or Lead Host bonuses, Route or Host Manager pay). Approved by QD Operations Management.
Yacht Week invoice for event extras (food allowances, crew yacht costs, tips). Approved by Events Operations Management.
These cannot be combined onto one invoice. See: QD invoice vs Yacht Week invoice: what goes where?
Processing and payment
All invoices (yours or admin-created) go through a manual checking, correcting, and approval process.
Payments are made in weekly batches, so when you get paid depends on when your correct invoice enters the system.
Expect payment within 1 to 3 weeks of submitting a correct invoice, but delays can happen if details are missing. During peak season it is common to see a slight delay, but we try our best to pay as soon as possible.
Pay rate on upcoming assignments may look wrong
The rate displayed on a future assignment reflects the pay level you were at when that assignment was accepted. It is re-synced automatically when the assignment starts, based on your current pay level. You don't need to flag it. See: Why does the pay rate on my upcoming assignment look wrong?
Important reminders
Bank details must be correct. If wrong, recalling payments can take 3 to 4 weeks.
Manual expenses (flights, damages, food allowances, crew yacht costs, tips, approved reimbursements) must be added to an invoice within 2 weeks of the assignment ending, with a receipt.
Group your assignments onto one invoice where you can. Submitting many small invoices in a short period slows down the finance team and delays payment.