If it doesn’t go through:
Re-attempt and complete any 3-D Secure/SCA step
Verify billing details and card limits
Try another card
If needed, request a bank transfer option before the due date.
If the amount looks wrong:
Remember the Gross Sum can include an admin fee and a card fee; your bank may also add currency conversion/FX fees.
If it still looks off, contact us with the invoice/ref number and a screenshot and we’ll correct it.
