# Quarterdeck Help Center > All you need to know! ## Skipper Academy - [What's the application process?](https://help.quarterdeck.co/en/articles/12232512-what-s-the-application-process.md): Helps applicants understand exactly how the Academy application works, what information they must keep updated, why availability is critical, and how/when they will be asked to make payments. - [I applied to Skipper Academy and was not accepted. What can I do?](https://help.quarterdeck.co/en/articles/15491802-i-applied-to-skipper-academy-and-was-not-accepted-what-can-i-do.md): What to do after an unsuccessful Skipper Academy application: why rejections happen, how Sailing Academy can strengthen a future application, and how to re-apply. - [Do I have enough experience to apply for Skipper Academy?](https://help.quarterdeck.co/en/articles/15491803-do-i-have-enough-experience-to-apply-for-skipper-academy.md): What sailing experience and licenses Skipper Academy requires, and what to do if you are not quite there yet. - [I can't work all summer. Can I choose when I'll work?](https://help.quarterdeck.co/en/articles/12232632-i-can-t-work-all-summer-can-i-choose-when-i-ll-work.md) - [What does a typical day-to-day schedule look like?](https://help.quarterdeck.co/en/articles/12232640-what-does-a-typical-day-to-day-schedule-look-like.md): Explains the full Quarterdeck Academy application process step by step, from completing your profile and availability calendar, through screening, video interview, acceptance/rejection, and the pay... - [Is the Skipper and Host Academy only in Croatia?](https://help.quarterdeck.co/en/articles/12232649-is-the-skipper-and-host-academy-only-in-croatia.md) - [Do I need to pay the full price of Skipper Academy upfront?](https://help.quarterdeck.co/en/articles/12232655-do-i-need-to-pay-the-full-price-of-skipper-academy-upfront.md): Learn whether you need to pay the full Skipper Academy fee upfront, how the instalment plan works after acceptance, when full payment is required, and what the cancellation and refund rules are. - [What are the key things you are looking for in my application?](https://help.quarterdeck.co/en/articles/12232661-what-are-the-key-things-you-are-looking-for-in-my-application.md): What qualities and experiences Quarterdeck is looking for when we decide who will be accepted or rejected to Skipper Academy. - [Will I get work after passing Skipper Academy?](https://help.quarterdeck.co/en/articles/12232667-will-i-get-work-after-passing-skipper-academy.md): Explains what happens after you pass Academy: how assignments are given, typical number of weeks you can expect in your first season, and what influences your chances of being offered more work. - [Which destinations will I be able to work at as a Skipper?](https://help.quarterdeck.co/en/articles/12232676-which-destinations-will-i-be-able-to-work-at-as-a-skipper.md): Explains where Quarterdeck hosts can work after Academy, the typical career path starting in Croatia or Greece, how guest requests may influence assignments, and what to expect before moving into g... - [I want to be a skipper for Yacht Week! How do I do this?](https://help.quarterdeck.co/en/articles/12232679-i-want-to-be-a-skipper-for-yacht-week-how-do-i-do-this.md): Explains the pathway to becoming a Yacht Week skipper: starting with Quarterdeck’s Skipper Academy, what prior experience and licenses are required, and how the Academy acts as both training and se... - [What size/type of yachts will the training be on?](https://help.quarterdeck.co/en/articles/12232682-what-size-type-of-yachts-will-the-training-be-on.md) - [Can I apply no matter what nationality I am?](https://help.quarterdeck.co/en/articles/12232688-can-i-apply-no-matter-what-nationality-i-am.md): Describes what nationalities and passport are accepted to academy and to work. - [What insurance do I need? Does Quarterdeck cover my insurance?](https://help.quarterdeck.co/en/articles/12232691-what-insurance-do-i-need-does-quarterdeck-cover-my-insurance.md) - [Can I arrive late to the academy?](https://help.quarterdeck.co/en/articles/12232693-can-i-arrive-late-to-the-academy.md) - [Can I apply as a skipper without a licence?](https://help.quarterdeck.co/en/articles/12232699-can-i-apply-as-a-skipper-without-a-licence.md) - [What is the minimum age for Skipper Academy?](https://help.quarterdeck.co/en/articles/12232704-what-is-the-minimum-age-for-skipper-academy.md): Explains the minimum age to attend skipper academy and work for quarterdeck and yacht week - [When do applications close?](https://help.quarterdeck.co/en/articles/12232708-when-do-applications-close.md): How late can they apply to acedemy and is there a last date when applications close. - [Do you hire deckhands?](https://help.quarterdeck.co/en/articles/12232711-do-you-hire-deckhands.md) - [Is my skipper license accepted?](https://help.quarterdeck.co/en/articles/12232713-is-my-skipper-license-accepted.md) - [What license do I need to be a skipper for Quarterdeck?](https://help.quarterdeck.co/en/articles/12232719-what-license-do-i-need-to-be-a-skipper-for-quarterdeck.md) - [I have a lot of sailing experience. Do I still need to attend Skipper Academy?](https://help.quarterdeck.co/en/articles/12284389-i-have-a-lot-of-sailing-experience-do-i-still-need-to-attend-skipper-academy.md) - [What does the Academy fee cover?](https://help.quarterdeck.co/en/articles/12285729-what-does-the-academy-fee-cover.md): Covers what is included in the Academy fee \(yacht, training, food, equipment\) and what is not included \(travel, insurance, personal spending\). - [What should I pack for Skipper Academy?](https://help.quarterdeck.co/en/articles/12294738-what-should-i-pack-for-skipper-academy.md): Explains what to pack for Skipper Academy: clothing, shoes, sleeping bag, documents, essentials for yacht life. Helps students prepare for living in close quarters with limited space. - [How can I best prepare before Skipper Academy to make sure I pass?](https://help.quarterdeck.co/en/articles/12294947-how-can-i-best-prepare-before-skipper-academy-to-make-sure-i-pass.md) - [What if I’m worried about passing Skipper Academy?](https://help.quarterdeck.co/en/articles/12295021-what-if-i-m-worried-about-passing-skipper-academy.md) - [What happens if I fail Skipper Academy?](https://help.quarterdeck.co/en/articles/12295045-what-happens-if-i-fail-skipper-academy.md): Explains what happens if you fail Academy, including reasons for failing, re-application options, Sailing Academy as a preparation path, and reassurance that many succeed on the second attempt. - [Can I get a refund if I can’t attend Skipper Academy?](https://help.quarterdeck.co/en/articles/12295127-can-i-get-a-refund-if-i-can-t-attend-skipper-academy.md): Learn when you can get a refund if you cannot attend Skipper Academy, including the refund bands, 7-day cooling-off period, course transfer rules, and what happens if Quarterdeck cancels the course. - [Do ASA + IPC meet the requirement or do I need RYA/IYT?](https://help.quarterdeck.co/en/articles/12617582-do-asa-ipc-meet-the-requirement-or-do-i-need-rya-iyt.md) - [What VHF / SRC do you accept?](https://help.quarterdeck.co/en/articles/12617587-what-vhf-src-do-you-accept.md) - [What First Aid do you accept?](https://help.quarterdeck.co/en/articles/12617596-what-first-aid-do-you-accept.md) ## Host Academy - [Can I choose when I'll work?](https://help.quarterdeck.co/en/articles/12232505-can-i-choose-when-i-ll-work.md): Describes the process of assigning work to skippers and hosts - [I applied to Host Academy and was not accepted. What can I do?](https://help.quarterdeck.co/en/articles/15491783-i-applied-to-host-academy-and-was-not-accepted-what-can-i-do.md): What to do after an unsuccessful Host Academy application: why rejections happen, how Galley Academy can strengthen a future application, and how to re-apply. - [Will I get work after passing Host Academy?](https://help.quarterdeck.co/en/articles/12276390-will-i-get-work-after-passing-host-academy.md): This article explains how work is assigned after completing Quarterdeck Academy, typical weeks worked in a first season, and how flexibility \(yacht type, charters, destinations, and living arrangem... - [In What Countries is Host Academy Offered?](https://help.quarterdeck.co/en/articles/12276467-in-what-countries-is-host-academy-offered.md): It describes in what countries we offer Host Academy - [Do I need to pay the full price of Host Academy upfront?](https://help.quarterdeck.co/en/articles/12276478-do-i-need-to-pay-the-full-price-of-host-academy-upfront.md): Learn whether you need to pay the full Host Academy fee upfront, how the instalment plan works after acceptance, when full payment is required, and what the cancellation and refund rules are. - [What are the key things you are looking for in my application?](https://help.quarterdeck.co/en/articles/12276525-what-are-the-key-things-you-are-looking-for-in-my-application.md): What qualities and experiences Quarterdeck is looking for when we decide who will be accepted or rejected to Host Academy. - [Which destinations will I be able to work at as a Host?](https://help.quarterdeck.co/en/articles/12284012-which-destinations-will-i-be-able-to-work-at-as-a-host.md): At what destinations Quarterdeck offers work and what work they will be eligible for. - [What size/type of yachts will training be on?](https://help.quarterdeck.co/en/articles/12284209-what-size-type-of-yachts-will-training-be-on.md) - [Can I apply no matter what nationality I am?](https://help.quarterdeck.co/en/articles/12284211-can-i-apply-no-matter-what-nationality-i-am.md): You can apply whatever your nationality. Attending Academy only needs the right to visit; working paid assignments depends on each country's visa and work rules \(EU free movement for EU/EEA/Swiss c... - [I want to work as a host for Yacht Week!](https://help.quarterdeck.co/en/articles/12284223-i-want-to-work-as-a-host-for-yacht-week.md): How to go about to work for yacht week as a host. How to get accepted or approved for academy. - [What's the minimum age to attend Host Academy?](https://help.quarterdeck.co/en/articles/12284235-what-s-the-minimum-age-to-attend-host-academy.md): What the minimum age to attend academy and work for quarterdeck and yacht week is. - [When do applications close?](https://help.quarterdeck.co/en/articles/12284376-when-do-applications-close.md) - [I have a lot of experience. Do I still need to attend Host Academy?](https://help.quarterdeck.co/en/articles/12284380-i-have-a-lot-of-experience-do-i-still-need-to-attend-host-academy.md) - [Do I need a Level 2 Food Safety & Hygiene Certificate to apply to Host Academy?](https://help.quarterdeck.co/en/articles/12285691-do-i-need-a-level-2-food-safety-hygiene-certificate-to-apply-to-host-academy.md) - [How much culinary training does a host need?](https://help.quarterdeck.co/en/articles/12285699-how-much-culinary-training-does-a-host-need.md) - [What does the Academy fee cover?](https://help.quarterdeck.co/en/articles/12293856-what-does-the-academy-fee-cover.md): Covers what is included in the Academy fee \(yacht, training, food, equipment\) and what is not included \(travel, insurance, personal spending\). - [Do I need to bring Kitchen Utensils to Host Academy?](https://help.quarterdeck.co/en/articles/12294761-do-i-need-to-bring-kitchen-utensils-to-host-academy.md): Explains what kitchen utensils to pack for Host Academy. - [What should I pack for Host Academy \(non-kitchen items\)?](https://help.quarterdeck.co/en/articles/12294865-what-should-i-pack-for-host-academy-non-kitchen-items.md): Recommended packing list for Host Academy, excluding kitchen tools/utensils. - [What should I expect from a typical day at Host Academy?](https://help.quarterdeck.co/en/articles/12294904-what-should-i-expect-from-a-typical-day-at-host-academy.md) - [Do I need to prepare before Host Academy?](https://help.quarterdeck.co/en/articles/12294917-do-i-need-to-prepare-before-host-academy.md) - [Do I need sailing experience to apply for Host Academy?](https://help.quarterdeck.co/en/articles/12295068-do-i-need-sailing-experience-to-apply-for-host-academy.md): Explains that previous sailing experience isn't needed for Host Academy - [What happens if I don’t pass Host Academy?](https://help.quarterdeck.co/en/articles/12295077-what-happens-if-i-don-t-pass-host-academy.md): Explains what happens if you don't pass, and what is the likely reason. - [Can I get a refund if I can’t attend Host Academy?](https://help.quarterdeck.co/en/articles/12295147-can-i-get-a-refund-if-i-can-t-attend-host-academy.md): Learn when you can get a refund if you cannot attend Host Academy, including the refund bands, 7-day cooling-off period, course transfer rules, and what happens if Quarterdeck cancels the course. - [What are the requirements for Host Academy?](https://help.quarterdeck.co/en/articles/13440233-what-are-the-requirements-for-host-academy.md) - [What is the Level 2 Food Hygiene certificate and how do I get it?](https://help.quarterdeck.co/en/articles/13440253-what-is-the-level-2-food-hygiene-certificate-and-how-do-i-get-it.md) - [Is Host Academy training or working?](https://help.quarterdeck.co/en/articles/14192997-is-host-academy-training-or-working.md): Learn whether Host Academy counts as training or work, what your status is during the course, and how Host Academy differs from working professionally as a host. ## Academy Payments - [What happens if my payment is overdue or fails?](https://help.quarterdeck.co/en/articles/12295208-what-happens-if-my-payment-is-overdue-or-fails.md): Learn what happens if an academy payment is late or fails, including payment retries, extension requests, alternative payment methods, and how refunds work if you cancel instead. - [How do I pay the Academy fee? Which methods are accepted?](https://help.quarterdeck.co/en/articles/12295215-how-do-i-pay-the-academy-fee-which-methods-are-accepted.md): Find out how to pay your Quarterdeck Academy fee, including the instalment schedule, accepted payment methods, how to pay in your profile, and when full payment is required after acceptance. - [What if my payment does not go through or the amount looks wrong?](https://help.quarterdeck.co/en/articles/12295233-what-if-my-payment-does-not-go-through-or-the-amount-looks-wrong.md): Learn what to do if your Quarterdeck Academy payment fails, is declined, or shows the wrong amount, including card checks, payment troubleshooting, alternative payment options, and how to report a ... ## Assignments, Pay & Work After Academy - [Why is my invoice still "Pending"? \(Why am I not getting paid?\)](https://help.quarterdeck.co/en/articles/15196354-why-is-my-invoice-still-pending-why-am-i-not-getting-paid.md): The single most common reason crew don't get paid, and how to fix it. - [Why does the pay rate on my upcoming assignment look wrong?](https://help.quarterdeck.co/en/articles/15196356-why-does-the-pay-rate-on-my-upcoming-assignment-look-wrong.md): Why future assignments sometimes show an outdated pay rate, and what happens automatically when the assignment starts. - [How do I invoice for referrals \(academy, yacht, cabin\)?](https://help.quarterdeck.co/en/articles/15196361-how-do-i-invoice-for-referrals-academy-yacht-cabin.md): Step-by-step for invoicing academy referrals, yacht referrals and cabin referrals, including when each becomes payable. - [How much do you earn in a full season as a skipper or host?](https://help.quarterdeck.co/en/articles/16433257-how-much-do-you-earn-in-a-full-season-as-a-skipper-or-host.md): Season by season earnings for Quarterdeck skippers and hosts in 2027: about €4,500 in a first season, €8,200 in a second, €11,200 in a third, and up to €18,700 as a Manager. - [When will I start to work?](https://help.quarterdeck.co/en/articles/12295336-when-will-i-start-to-work.md): Explains when and how students who pass will work, and the process behind it. - [How are assignments decided after passing Academy?](https://help.quarterdeck.co/en/articles/12295364-how-are-assignments-decided-after-passing-academy.md) - [Can I request a specific destination or week for my first assignment?](https://help.quarterdeck.co/en/articles/12295370-can-i-request-a-specific-destination-or-week-for-my-first-assignment.md) - [When do I get paid for assignments?](https://help.quarterdeck.co/en/articles/12295382-when-do-i-get-paid-for-assignments.md): How Quarterdeck pays you after a completed assignment, the role of Submit, and the typical 1 to 3 week payment window. - [How much do skippers/hosts get paid?](https://help.quarterdeck.co/en/articles/12232669-how-much-do-skippers-hosts-get-paid.md): What you will earn when you work. - [How much will I earn my first season?](https://help.quarterdeck.co/en/articles/12296304-how-much-will-i-earn-my-first-season.md): What a first season as a Quarterdeck skipper or host pays: around €4,500 over 7 weeks, €5,200 over 8, with the maths and how later seasons compare. - [Why will I only get €200 less per week in my first two weeks of work?](https://help.quarterdeck.co/en/articles/12339243-why-will-i-only-get-200-less-per-week-in-my-first-two-weeks-of-work.md): Explain why the pay is lower on the first 2 weeks of work. - [Why don’t you just charge the full Skipper Academy instead of deducting pay on the first 2 weeks?](https://help.quarterdeck.co/en/articles/12339246-why-don-t-you-just-charge-the-full-skipper-academy-instead-of-deducting-pay-on-the-first-2-weeks.md): Why it benefits our team and structure to be committed for you to pass Academy. - [Can I stay after Academy and work?](https://help.quarterdeck.co/en/articles/12755205-can-i-stay-after-academy-and-work.md): Post-Academy opportunities, how assignments are planned, and what affects whether you actually work. ## Applications & Acceptance - [When will I hear back about my Academy application?](https://help.quarterdeck.co/en/articles/12295247-when-will-i-hear-back-about-my-academy-application.md) - [Can I change or withdraw my Academy application?](https://help.quarterdeck.co/en/articles/12295263-can-i-change-or-withdraw-my-academy-application.md): Learn how to change your booked Course or Course start date, and what happens if you decide to withdraw, including the 7-day cooling-off period and the refund bands. - [Do I need to re-apply if I want to join Academy in another year?](https://help.quarterdeck.co/en/articles/12295277-do-i-need-to-re-apply-if-i-want-to-join-academy-in-another-year.md) - [What if I submitted the wrong information on my application?](https://help.quarterdeck.co/en/articles/12295281-what-if-i-submitted-the-wrong-information-on-my-application.md) - [What is the interview and application process like?](https://help.quarterdeck.co/en/articles/12803757-what-is-the-interview-and-application-process-like.md) - [What are you looking for in the host academy applications?](https://help.quarterdeck.co/en/articles/12803815-what-are-you-looking-for-in-the-host-academy-applications.md): Describes what's most important to include in your application. - [What are you looking for in the Skipper Academy applications?](https://help.quarterdeck.co/en/articles/12803891-what-are-you-looking-for-in-the-skipper-academy-applications.md): Describes what's most important to include in your application. - [What is the percentage of people passing the Host and Skipper Academy?](https://help.quarterdeck.co/en/articles/12805809-what-is-the-percentage-of-people-passing-the-host-and-skipper-academy.md): Gives an indication of the pass rate of QD Academy ## Travel, Documents & Insurance - [What documents do I need to bring to Academy?](https://help.quarterdeck.co/en/articles/12295297-what-documents-do-i-need-to-bring-to-academy.md) - [Do I need a visa to attend Academy?](https://help.quarterdeck.co/en/articles/12295305-do-i-need-a-visa-to-attend-academy.md): Find out whether you need a visa to attend Quarterdeck Academy, when a tourist visa may still be required, and how Academy travel differs from work visa rules for skippers and hosts. - [Does Quarterdeck provide insurance, or do I need my own?](https://help.quarterdeck.co/en/articles/12295309-does-quarterdeck-provide-insurance-or-do-i-need-my-own.md): Find out whether Quarterdeck provides insurance, what type of travel insurance Academy students need, what your policy should cover, and what happens if you do not provide proof of insurance. - [What type of travel insurance do I need?](https://help.quarterdeck.co/en/articles/12295314-what-type-of-travel-insurance-do-i-need.md) - [Do I need skipper insurance to work with Quarterdeck?](https://help.quarterdeck.co/en/articles/12295454-do-i-need-skipper-insurance-to-work-with-quarterdeck.md): Explains that skippers need an insurance and that it costs yearly ca €200-650. - [How much does skipper insurance cost?](https://help.quarterdeck.co/en/articles/12295471-how-much-does-skipper-insurance-cost.md) - [How often do skippers use their insurance?](https://help.quarterdeck.co/en/articles/12295512-how-often-do-skippers-use-their-insurance.md) ## Sailing Academy - [Do I need to pay the full price of Sailing Academy upfront?](https://help.quarterdeck.co/en/articles/14787453-do-i-need-to-pay-the-full-price-of-sailing-academy-upfront.md): Learn whether you need to pay the full Sailing Academy fee upfront, how the instalment plan works after acceptance, when full payment is required, and what the cancellation and refund rules are. - [Can I get a refund if I can't attend Sailing Academy?](https://help.quarterdeck.co/en/articles/14787458-can-i-get-a-refund-if-i-can-t-attend-sailing-academy.md): Learn when you can get a refund if you cannot attend Sailing Academy, including the refund bands, 7-day cooling-off period, course transfer rules, and what happens if Quarterdeck cancels the course. - [Do I need previous sailing experience to join Sailing Academy?](https://help.quarterdeck.co/en/articles/12295425-do-i-need-previous-sailing-experience-to-join-sailing-academy.md) - [What should I pack for Sailing Academy?](https://help.quarterdeck.co/en/articles/12295435-what-should-i-pack-for-sailing-academy.md) - [Should I do Sailing Academy and Skipper Academy in the same year?](https://help.quarterdeck.co/en/articles/12297174-should-i-do-sailing-academy-and-skipper-academy-in-the-same-year.md): Explains the relationship between Sailing Academy and Skipper Academy and to apply to both if someone wants to increase chances of being accepted - and learn enough to become a skipper. - [If I do Sailing Academy, am I guaranteed a spot \(and a pass\) in Skipper Academy?](https://help.quarterdeck.co/en/articles/12968076-if-i-do-sailing-academy-am-i-guaranteed-a-spot-and-a-pass-in-skipper-academy.md): Yes, if we admit you to Sailing Academy and you’ve applied for Skipper Academy, that means you’re cleared to join Skipper Academy. ## General Questions - [Can I apply to be a deck hand?](https://help.quarterdeck.co/en/articles/12534178-can-i-apply-to-be-a-deck-hand.md): Explains that we only accept applicants aiming to be skippers on sailing yachts. - [Is STCW basic training four modules or five?](https://help.quarterdeck.co/en/articles/16433450-is-stcw-basic-training-four-modules-or-five.md): Four, legally. The fifth thing everyone sells you is Proficiency in Security Awareness, a separate requirement under a different part of STCW. Buy all five anyway, but know what you are buying. - [Do I need Food Safety Level 3 to work as a yacht chef?](https://help.quarterdeck.co/en/articles/16433454-do-i-need-food-safety-level-3-to-work-as-a-yacht-chef.md): No. Level 2 is the MCA minimum for ship's cooks and catering staff alike. Level 3 is an employer preference, not a legal requirement, whatever a course provider tells you. - [Do I need an STCW to work/attend Academy, Quarterdeck or Yacht Week?](https://help.quarterdeck.co/en/articles/12754764-do-i-need-an-stcw-to-work-attend-academy-quarterdeck-or-yacht-week.md): Candidates often ask whether the STCW Basic Safety Training is mandatory for Host/Skipper Academy and for seasonal work with Yacht Week/Quarterdeck. - [Is the 7-day Academy program training or working?](https://help.quarterdeck.co/en/articles/12754848-is-the-7-day-academy-program-training-or-working.md): Sets expectations for the week, including roles, responsibilities and liability. - [Will I work for Yacht week or Quarter Deck?](https://help.quarterdeck.co/en/articles/12805832-will-i-work-for-yacht-week-or-quarter-deck.md): Explains the relationship between YW and QD - [Is Quarterdeck and Yacht Week the same company?](https://help.quarterdeck.co/en/articles/12805839-is-quarterdeck-and-yacht-week-the-same-company.md): Explains that it's 2 different companies - [Do I receive a certificate after completing Academy?](https://help.quarterdeck.co/en/articles/12805847-do-i-receive-a-certificate-after-completing-academy.md): Quarterdeck issues a course training certificate to any student who requires one. Here is what it means for culinary and skipper tracks. ## Culinary Academy - [Do I need to pay the full price of Culinary Academy upfront?](https://help.quarterdeck.co/en/articles/14787462-do-i-need-to-pay-the-full-price-of-culinary-academy-upfront.md): Learn whether you need to pay the full Culinary Academy fee upfront, how the instalment plan works after acceptance, when full payment is required, and what the cancellation and refund rules are. - [Can I get a refund if I can't attend Culinary Academy?](https://help.quarterdeck.co/en/articles/14787467-can-i-get-a-refund-if-i-can-t-attend-culinary-academy.md): Learn when you can get a refund if you cannot attend Culinary Academy, including the refund bands, 7-day cooling-off period, course transfer rules, and what happens if Quarterdeck cancels the course. - [What does Culinary Academy actually teach?](https://help.quarterdeck.co/en/articles/14878259-what-does-culinary-academy-actually-teach.md): The 7-day curriculum, the theme days, the skills you leave with, and the difference between the land-based and yacht-based editions. - [What's the daily schedule and rhythm of the week?](https://help.quarterdeck.co/en/articles/14878261-what-s-the-daily-schedule-and-rhythm-of-the-week.md): Friday-to-Friday timing for Culinary Academy: when accommodation and meals are included, and what a typical day in the kitchen looks like. - [Do I need sailing experience for the yacht-based edition?](https://help.quarterdeck.co/en/articles/14878262-do-i-need-sailing-experience-for-the-yacht-based-edition.md): No sailing experience is required. Here is what to expect from cooking on a moving yacht, and how the skipper handles the rest. - [How do I prepare before Culinary Academy?](https://help.quarterdeck.co/en/articles/14878264-how-do-i-prepare-before-culinary-academy.md): What to practise in the weeks before the course: knife drills, foundational sauces, mise en place rhythm, and the logistics to nail before you fly. - [What kitchen tools should I bring?](https://help.quarterdeck.co/en/articles/14878266-what-kitchen-tools-should-i-bring.md): Knife kit, workwear, and personal tools to bring to Culinary Academy. The kitchen is equipped; bring yourself, your knives, and your towels. - [What about seasickness on the yacht-based edition?](https://help.quarterdeck.co/en/articles/14878267-what-about-seasickness-on-the-yacht-based-edition.md): How to prep for seasickness if you are joining the yacht-based edition of Culinary Academy. What to bring, what is onboard, when to disclose. - [What does career placement look like after Culinary Academy?](https://help.quarterdeck.co/en/articles/14878298-what-does-career-placement-look-like-after-culinary-academy.md): How Quarterdeck's chef placement network works, why career-track Culinary Academy graduates are first in line, and how performance during the week translates into placement opportunities. - [What does the price include and exclude?](https://help.quarterdeck.co/en/articles/14878300-what-does-the-price-include-and-exclude.md): What the Culinary Academy fee covers, and what is on you \(Friday accommodation, travel, insurance, personal kitchen tools\). - [What documents do I need to upload?](https://help.quarterdeck.co/en/articles/14878301-what-documents-do-i-need-to-upload.md): The full document list for Culinary Academy applications, broken down by track \(career and personal interest\), plus what to upload after acceptance. - [What is the video interview like, and what happens if I miss it?](https://help.quarterdeck.co/en/articles/14878302-what-is-the-video-interview-like-and-what-happens-if-i-miss-it.md): How the Culinary Academy video interview works, what we ask about, how to prepare, and what happens if you miss the deadline. - [How does the application process work for Culinary Academy?](https://help.quarterdeck.co/en/articles/14878303-how-does-the-application-process-work-for-culinary-academy.md): The full application path for Culinary Academy: from initial application through video interview, acceptance, payment, and arrival on Day 1. - [How do you group cohorts in Culinary Academy?](https://help.quarterdeck.co/en/articles/14878307-how-do-you-group-cohorts-in-culinary-academy.md): How Quarterdeck balances each Culinary Academy cohort by skill level so the instructor can teach effectively across the week. - [How does the yacht-based edition of Culinary Academy work?](https://help.quarterdeck.co/en/articles/13877297-how-does-the-yacht-based-edition-of-culinary-academy-work.md): How the yacht-based edition runs onboard a sailing yacht: station setup, rotation, daily flow, and what makes a working galley a great classroom for chefs. - [What's the difference between Culinary Academy and Host Academy?](https://help.quarterdeck.co/en/articles/13877465-what-s-the-difference-between-culinary-academy-and-host-academy.md): How Host Academy and Culinary Academy fit together: which course is for which goal, and how to pick between them. - [Do I need a visa to attend Culinary Academy?](https://help.quarterdeck.co/en/articles/14193149-do-i-need-a-visa-to-attend-culinary-academy.md): Find out whether you need a visa to attend Culinary Academy, when a tourist visa may still be required, and how Culinary Academy differs from paid work or hospitality jobs. - [Is Culinary Academy a training programme or a job?](https://help.quarterdeck.co/en/articles/14193157-is-culinary-academy-a-training-programme-or-a-job.md): Learn whether Culinary Academy counts as training or work, what your status is during the course, and how Culinary Academy differs from working professionally in hospitality or kitchen roles. ## Hire a Chalet Chef - [Can I hire a chalet chef for a ski chalet or private mountain stay?](https://help.quarterdeck.co/en/articles/14194565-can-i-hire-a-chalet-chef-for-a-ski-chalet-or-private-mountain-stay.md): Learn how to hire a chalet chef for a ski chalet, alpine villa, or private winter stay, and find out what types of bookings Quarterdeck can support. - [What does a chalet chef do?](https://help.quarterdeck.co/en/articles/14194663-what-does-a-chalet-chef-do.md): Find out what a chalet chef does, including menu planning, breakfast and dinner service, provisioning, kitchen organisation, and guest dining during chalet stays. - [What is the difference between a chalet chef and a private chef?](https://help.quarterdeck.co/en/articles/14194705-what-is-the-difference-between-a-chalet-chef-and-a-private-chef.md): Learn the difference between a chalet chef and a private chef, including ski chalet meal patterns, lunch on the slopes, private vs shared chalet setups, and which chef role is the better fit for yo... - [Can a chalet chef handle dietary requirements and allergies?](https://help.quarterdeck.co/en/articles/14195030-can-a-chalet-chef-handle-dietary-requirements-and-allergies.md): See how chalet chefs can support allergies, intolerances, vegetarian and vegan diets, children’s meals, and personalised menu planning. - [Do chalet chefs handle menu planning and provisioning?](https://help.quarterdeck.co/en/articles/14195094-do-chalet-chefs-handle-menu-planning-and-provisioning.md): Learn whether chalet chefs handle menu planning, food shopping, and ingredient sourcing, and understand how provisioning usually works for ski chalet and private mountain stay bookings. - [Can I book a chalet chef for a weekend, a week, or a full season?](https://help.quarterdeck.co/en/articles/14195157-can-i-book-a-chalet-chef-for-a-weekend-a-week-or-a-full-season.md): Find out how long you can hire a chalet chef for, including weekend stays, one-week chalet bookings, multi-week private trips, and longer seasonal chalet chef placements. - [How much does it cost to hire a chalet chef?](https://help.quarterdeck.co/en/articles/14195230-how-much-does-it-cost-to-hire-a-chalet-chef.md): What drives the cost of a chalet chef: independent consultant versus a recruited direct hire, whether a work permit is needed, experience level, and daily, weekly and monthly rates. ## Staff Booking Terms, Payments & Cancellations - [How does booking staff through Quarterdeck work?](https://help.quarterdeck.co/en/articles/14210129-how-does-booking-staff-through-quarterdeck-work.md): Learn how booking staff through Quarterdeck works, from submitting a request and reviewing candidates to confirming a booking, paying the deposit, and being introduced to the Staff Member. - [When is a staff request confirmed as a booking?](https://help.quarterdeck.co/en/articles/14229974-when-is-a-staff-request-confirmed-as-a-booking.md): Learn when a staff request becomes a confirmed booking through Quarterdeck, including what makes a request non-binding, when a booking is secured, and what payment is required at that stage. - [Do I pay anything to submit a staff request?](https://help.quarterdeck.co/en/articles/14230232-do-i-pay-anything-to-submit-a-staff-request.md): Learn whether it costs anything to submit a staff request through Quarterdeck, when payment is actually required, and what happens if you decide to proceed with a booking. - [When do I need to pay the deposit and final balance?](https://help.quarterdeck.co/en/articles/14230338-when-do-i-need-to-pay-the-deposit-and-final-balance.md): Learn when the deposit and final balance are due for a Quarterdeck staff booking, including how payment works for shorter assignments, consecutive weekly bookings, and longer monthly placements. - [When will I be introduced to the Staff Member?](https://help.quarterdeck.co/en/articles/14230851-when-will-i-be-introduced-to-the-staff-member.md): Learn when Quarterdeck introduces you to the Staff Member, including how the process differs for shorter assignments and longer-term placements, and when interviews or multiple candidate options ma... - [Can I cancel a staff booking and get a refund?](https://help.quarterdeck.co/en/articles/14231079-can-i-cancel-a-staff-booking-and-get-a-refund.md): Learn when you can cancel a Quarterdeck staff booking and get a refund, including the refund position before and within 30 days of the Start Date. - [What happens if I want to change the dates, location, role, or scope after booking?](https://help.quarterdeck.co/en/articles/14231292-what-happens-if-i-want-to-change-the-dates-location-role-or-scope-after-booking.md): Learn what happens if you want to change a confirmed staff booking, including changes to dates, location, role, duration, or scope, and when Quarterdeck may treat a change as a variation or a new b... - [What happens if the Staff Member becomes unavailable?](https://help.quarterdeck.co/en/articles/14231478-what-happens-if-the-staff-member-becomes-unavailable.md): Learn what happens if a confirmed Staff Member becomes unavailable, including when Quarterdeck may offer a substitute, how suitability is assessed, and when a refund may apply - [What happens if Quarterdeck provides a replacement or alternative?](https://help.quarterdeck.co/en/articles/14231632-what-happens-if-quarterdeck-provides-a-replacement-or-alternative.md): Learn what happens if Quarterdeck provides a replacement or alternative Staff Member, including how replacements are assessed, what happens if the original person cannot proceed, and how this diffe... - [Can I hire a Quarterdeck Staff Member directly?](https://help.quarterdeck.co/en/articles/14231932-can-i-hire-a-quarterdeck-staff-member-directly.md): Learn whether you can hire a Quarterdeck Staff Member directly, when direct hire is restricted, and how longer-term employment or transfer outside Quarterdeck can be handled. - [Can I move a Quarterdeck Staff Member into an internal employee or contractor role?](https://help.quarterdeck.co/en/articles/14232035-can-i-move-a-quarterdeck-staff-member-into-an-internal-employee-or-contractor-role.md): Learn how moving a Quarterdeck Staff Member into an internal employee, contractor, or longer-term direct role works, including when Quarterdeck approval is required and when a transfer or buyout ag... - [Can I extend, renew, or repeat an assignment with the same Staff Member?](https://help.quarterdeck.co/en/articles/14232122-can-i-extend-renew-or-repeat-an-assignment-with-the-same-staff-member.md): Learn whether you can extend, renew, or repeat an assignment with the same Quarterdeck Staff Member, and when that must still be arranged through Quarterdeck. - [What information do I need to provide when requesting staff?](https://help.quarterdeck.co/en/articles/14232267-what-information-do-i-need-to-provide-when-requesting-staff.md): Learn what information you need to provide when submitting a staff request through Quarterdeck, including contact details, job type, dates, country, and the extra details that help Quarterdeck reco... - [What is my responsibility as the hiring party?](https://help.quarterdeck.co/en/articles/14232422-what-is-my-responsibility-as-the-hiring-party.md): Learn what your responsibilities are as the hiring party when booking staff through Quarterdeck, including providing accurate information, maintaining suitable conditions, and handling any client-s... - [What do I need to consider if a female Staff Member will be working solo?](https://help.quarterdeck.co/en/articles/14232602-what-do-i-need-to-consider-if-a-female-staff-member-will-be-working-solo.md): Learn what to consider if a female Staff Member will be working solo, including what Quarterdeck needs to know in advance about the environment, accommodation, privacy, and welfare arrangements. - [Who is responsible for visas, work permits, travel, accommodation, and local compliance?](https://help.quarterdeck.co/en/articles/14232720-who-is-responsible-for-visas-work-permits-travel-accommodation-and-local-compliance.md): Learn who is responsible for visas, work permits, travel, accommodation, and local compliance when booking staff through Quarterdeck, including what sits with the hiring party, the Staff Member, an... - [Does booking through Quarterdeck make the Staff Member my employee?](https://help.quarterdeck.co/en/articles/14232902-does-booking-through-quarterdeck-make-the-staff-member-my-employee.md): Learn whether booking through Quarterdeck makes the Staff Member your employee, and how the relationship works between you, Quarterdeck, and the Staff Member. - [What happens if there is a problem during the assignment?](https://help.quarterdeck.co/en/articles/14232966-what-happens-if-there-is-a-problem-during-the-assignment.md): Learn what to do if there is a problem during the assignment, including when to contact Quarterdeck, how issues are reviewed, and why concerns should be raised as early as possible. - [Can I get a refund if I am unhappy with the Staff Member?](https://help.quarterdeck.co/en/articles/14233034-can-i-get-a-refund-if-i-am-unhappy-with-the-staff-member.md): Learn whether you can get a refund if you are unhappy with the Staff Member, and how Quarterdeck handles complaints, performance concerns, and requests for a remedy. - [What happens if Quarterdeck cancels a booking?](https://help.quarterdeck.co/en/articles/14233140-what-happens-if-quarterdeck-cancels-a-booking.md): Learn what happens if Quarterdeck cancels a booking, including when QD may cancel, when a refund may apply, and how replacements or alternatives are handled. - [Do you offer crew hire for charter companies or full fleets?](https://help.quarterdeck.co/en/articles/14233229-do-you-offer-crew-hire-for-charter-companies-or-full-fleets.md): Learn whether Quarterdeck offers crew hire for charter companies or full fleets, including multi-yacht staffing, seasonal deployment, replacement coverage, and more tailored B2B staffing support. - [Do you provide crew services for yacht operations companies?](https://help.quarterdeck.co/en/articles/14233792-do-you-provide-crew-services-for-yacht-operations-companies.md): Learn whether Quarterdeck provides crew services for yacht operations companies, including multi-yacht staffing, seasonal deployment, operational support, and how this differs from one-off crew hire. - [What is the difference between a Host/Chef and a Steward or Stewardess?](https://help.quarterdeck.co/en/articles/14233972-what-is-the-difference-between-a-host-chef-and-a-steward-or-stewardess.md): Learn the difference between a Host/Chef and a Steward or Stewardess on Quarterdeck, including what level of cooking, hospitality, and guest-facing service you can usually expect from each role. ## Hire a Skipper - [Can I hire a skipper for one day, one week, or a full season?](https://help.quarterdeck.co/en/articles/14234781-can-i-hire-a-skipper-for-one-day-one-week-or-a-full-season.md): Learn whether you can hire a Quarterdeck skipper for a day, a week, or a full season, and how skipper bookings usually work across short-term, weekly, and longer operational placements. - [Do you offer skipper services for charter companies and operators?](https://help.quarterdeck.co/en/articles/14235237-do-you-offer-skipper-services-for-charter-companies-and-operators.md): How Quarterdeck supports charter companies and operators by connecting them with vetted, independent professional skippers, from single placements to coordinated seasonal support. - [Can I request a female skipper?](https://help.quarterdeck.co/en/articles/14235484-can-i-request-a-female-skipper.md): Learn whether you can request a female skipper through Quarterdeck, how skipper matching works, and what happens if your preferred profile is not available. - [What kind of experience do your skippers usually have?](https://help.quarterdeck.co/en/articles/14236330-what-kind-of-experience-do-your-skippers-usually-have.md): Learn what kind of experience Quarterdeck skippers usually have, including private sailing background, charter experience, yacht sizes, and the types of assignments they typically run. ## Crew and Staff Hire - [Is a yacht host charged per day or per trip?](https://help.quarterdeck.co/en/articles/14879832-is-a-yacht-host-charged-per-day-or-per-trip.md): How yacht host and private chef pricing is structured: per week as the standard unit, per day for extensions and one-off gigs, per month for full-time placements. - [Does the yacht host cost include food?](https://help.quarterdeck.co/en/articles/14879833-does-the-yacht-host-cost-include-food.md): What is included in the yacht host or private chef placement fee, what is not, and how guest food, travel, and gratuities are handled separately. - [Can host costs increase in peak season?](https://help.quarterdeck.co/en/articles/14879834-can-host-costs-increase-in-peak-season.md): How peak season affects yacht host and private chef pricing. The placement rate stays broadly stable; what changes is availability, lead time, and the cost of short-notice cover. - [Invoicing for private assignments](https://help.quarterdeck.co/en/articles/15196365-invoicing-for-private-assignments.md): Quick reference for crew booked directly through Quarterdeck's public staff listing. - [How much does it cost to hire a yacht host?](https://help.quarterdeck.co/en/articles/14879808-how-much-does-it-cost-to-hire-a-yacht-host.md): Industry pricing bands for yacht host and private chef placements: weekly, daily, and monthly rates, plus the factors that drive variation \(yacht size, role, lead time, fleet vs single yacht\). ## Galley Academy - [What is Galley Academy?](https://help.quarterdeck.co/en/articles/15491568-what-is-galley-academy.md): An overview of what Galley Academy is, who it is for, and what you can expect from the week. - [What will I learn at Galley Academy?](https://help.quarterdeck.co/en/articles/15491573-what-will-i-learn-at-galley-academy.md): The five core areas covered during Galley Academy, from knife skills to food safety and the pathway to Host Academy. - [Do I need cooking experience to join Galley Academy?](https://help.quarterdeck.co/en/articles/15491574-do-i-need-cooking-experience-to-join-galley-academy.md): No prior professional cooking experience is required. Here is what is expected and how to make the most of the week. - [What does a week at Galley Academy look like?](https://help.quarterdeck.co/en/articles/15491576-what-does-a-week-at-galley-academy-look-like.md): A day-by-day breakdown of the Galley Academy schedule, from Saturday arrival through to Friday debrief and certificates. - [Where is Galley Academy held and when should I arrive?](https://help.quarterdeck.co/en/articles/15491577-where-is-galley-academy-held-and-when-should-i-arrive.md): Locations, arrival logistics, and accommodation details for Galley Academy students. - [Is Galley Academy a pathway to Host Academy?](https://help.quarterdeck.co/en/articles/15491578-is-galley-academy-a-pathway-to-host-academy.md): How Galley Academy connects to Host Academy and what to expect if you plan to continue your training. - [What should I bring to Galley Academy?](https://help.quarterdeck.co/en/articles/15491581-what-should-i-bring-to-galley-academy.md): Your essential kit list for Galley Academy, covering tools, clothing, and personal items. - [I want to join Host Academy but don't have professional cooking experience. Can Galley Academy help?](https://help.quarterdeck.co/en/articles/15491595-i-want-to-join-host-academy-but-don-t-have-professional-cooking-experience-can-galley-academy-help.md): How Galley Academy can help applicants who are passionate about a career at sea but lack the documented cooking experience Host Academy requires. - [Is Galley Academy training or a job?](https://help.quarterdeck.co/en/articles/15491596-is-galley-academy-training-or-a-job.md): Galley Academy is a structured training programme, not employment. Here is what that means for your status during the course. - [What are the entry requirements for Galley Academy?](https://help.quarterdeck.co/en/articles/15491599-what-are-the-entry-requirements-for-galley-academy.md): What you need to join Galley Academy. No professional cooking experience is required, but here is what does matter. - [Can I arrive late to Galley Academy?](https://help.quarterdeck.co/en/articles/15491600-can-i-arrive-late-to-galley-academy.md): Saturday arrival is mandatory. Here is why missing the first evening puts you at a significant disadvantage. - [Do I receive a certificate after Galley Academy?](https://help.quarterdeck.co/en/articles/15491602-do-i-receive-a-certificate-after-galley-academy.md): Quarterdeck issues a course training certificate to any Galley Academy student who requires one. Here is what it covers and what it means for your next steps. - [What about seasickness at Galley Academy?](https://help.quarterdeck.co/en/articles/15491605-what-about-seasickness-at-galley-academy.md): Galley Academy is yacht-based. Here is what to expect, how to prepare, and what to do if you are prone to seasickness. ## Visas & work permits for yacht crew - [Do I need a work permit to work on a yacht?](https://help.quarterdeck.co/en/articles/16107687-do-i-need-a-work-permit-to-work-on-a-yacht.md): Do skippers, captains, hosts, yacht chefs and stewardesses need a work permit? The EU vs non-EU rule, how the yacht type changes it, and where to check the rules for each country. - [How can a non-EU citizen get the right to work in the EU?](https://help.quarterdeck.co/en/articles/16109945-how-can-a-non-eu-citizen-get-the-right-to-work-in-the-eu.md): Non-EU \(including UK\) and want to crew or work in hospitality in the EU? The honest path: land the job first, because the work permit is tied to it. How Quarterdeck helps you get there. - [How can I get the right to work in the Caribbean?](https://help.quarterdeck.co/en/articles/16109946-how-can-i-get-the-right-to-work-in-the-caribbean.md): Want to crew or work in hospitality in the Caribbean \(BVI and beyond\)? The work permit is tied to a job, so the placement comes first. How Quarterdeck helps you land it and get ready. - [What is an A1, and what do EU contractors need?](https://help.quarterdeck.co/en/articles/16169155-what-is-an-a1-and-what-do-eu-contractors-need.md): What is an A1 \(PD A1\) certificate, why EU/EEA/Swiss crew working through Quarterdeck should hold one, how to get it, and what it does and doesn't cover. - [Does my ESTA work if I arrive in the US or USVI by yacht?](https://help.quarterdeck.co/en/articles/16433445-does-my-esta-work-if-i-arrive-in-the-us-or-usvi-by-yacht.md): No. A private yacht is not an approved carrier under the Visa Waiver Program, so ESTA does not cover you arriving by sea. You need an actual visa. - [Do I need a work permit to work as yacht crew in the BVI?](https://help.quarterdeck.co/en/articles/16433446-do-i-need-a-work-permit-to-work-as-yacht-crew-in-the-bvi.md): Since November 2022, crew on foreign-based commercial charter vessels do not. Everyone else working in the BVI does, including unpaid work. A British passport makes no difference. - [B1/B2 or C1/D: which US visa do I need as yacht crew?](https://help.quarterdeck.co/en/articles/16433448-b1-b2-or-c1-d-which-us-visa-do-i-need-as-yacht-crew.md): Private and pleasure yacht crew want a B-1/B-2. C-1/D is the crew visa and it is for commercial vessels and airlines. The State Department excludes private yachts from it explicitly. - [Can I sail between the USVI and the BVI mid-season?](https://help.quarterdeck.co/en/articles/16433452-can-i-sail-between-the-usvi-and-the-bvi-mid-season.md): Yes, but they are two different countries in law. Crossing needs clearance both ways, and how it affects your US status depends on which document you entered on. - [As a freelance skipper, am I covered by the boat's insurance?](https://help.quarterdeck.co/en/articles/16433455-as-a-freelance-skipper-am-i-covered-by-the-boat-s-insurance.md): Do not assume so. Underwriters warn that bareboat and demise charter skippers are especially exposed, and that owners routinely believe cover extends to anyone at the helm when it does not. - [EU skippers in Croatia: the declaration you probably have not filed](https://help.quarterdeck.co/en/articles/16433756-eu-skippers-in-croatia-the-declaration-you-probably-have-not-filed.md): Commanding a vessel is a regulated profession in Croatia. EU and EEA freelance skippers must file a prior written declaration with the Ministry before their first job, and again every year. It is f... - [Bareboat or crewed: who supplies the skipper decides](https://help.quarterdeck.co/en/articles/16433757-bareboat-or-crewed-who-supplies-the-skipper-decides.md): A professional aboard does not make a charter crewed. What matters is who supplied them. Under the Croatian Maritime Code, a guest hiring their own skipper keeps the charter bareboat. - [Visas & work permits for yacht crew: find your destination](https://help.quarterdeck.co/en/articles/12968108-visas-work-permits-for-yacht-crew-find-your-destination.md): Right to work for yacht crew, by destination. New here? Start with the yacht work-permit overview, then open your country for the rule and the official source. - [Right to work: Croatia](https://help.quarterdeck.co/en/articles/16107062-right-to-work-croatia.md): Do skippers and yacht crew need a work permit in Croatia? EU/EEA/Swiss citizens can work with no permit; everyone else needs a residence and work permit. Official source and what we need from you. - [Right to work: Greece](https://help.quarterdeck.co/en/articles/16107071-right-to-work-greece.md): Do yacht crew need a work permit in Greece? EU/EEA/Swiss citizens work with no permit; others need a work visa and residence permit. Official source and what we need from you. - [Right to work: Italy](https://help.quarterdeck.co/en/articles/16107076-right-to-work-italy.md): Do yacht crew need a work permit in Italy? EU/EEA/Swiss citizens work freely; others need a work visa via nulla osta under annual quotas. Official source and what we need from you. - [Right to work: Spain](https://help.quarterdeck.co/en/articles/16107079-right-to-work-spain.md): Do yacht crew need a work permit in Spain? EU/EEA/Swiss citizens work with no permit \(get an NIE\); others need a work and residence authorisation. Official source and what we need from you. - [Right to work: France](https://help.quarterdeck.co/en/articles/16107081-right-to-work-france.md): Do yacht crew need a work permit in France? EU/EEA/Swiss citizens work freely; others need a work visa via France-Visas. Note: French overseas territories are not EU free movement. Official source ... - [Right to work: Montenegro](https://help.quarterdeck.co/en/articles/16107083-right-to-work-montenegro.md): Do yacht crew need a work permit in Montenegro? Yes: Montenegro is not in the EU, so everyone, including EU citizens, needs a residence and work permit. Visa-free entry is tourism only. Official so... - [Right to work: Turkey](https://help.quarterdeck.co/en/articles/16107087-right-to-work-turkey.md): Do yacht crew need a work permit in Turkey \(Turkiye\)? Yes: everyone, including EU citizens, needs a work permit from the Ministry of Labour. An e-visa covers tourism only. Official source inside. - [Right to work: French Polynesia \(Tahiti\)](https://help.quarterdeck.co/en/articles/16107088-right-to-work-french-polynesia-tahiti.md): Do yacht crew need a work permit in French Polynesia \(Tahiti\)? Yes: it is French but not EU free movement, so even EU citizens need a work and residence permit. French nationals work freely. Offici... - [Right to work: British Virgin Islands \(BVI\)](https://help.quarterdeck.co/en/articles/16107090-right-to-work-british-virgin-islands-bvi.md): Do yacht crew need a work permit in the British Virgin Islands \(BVI\)? Yes: unless you are a Belonger/resident, you need a work permit approved before you start, even with a UK or EU passport. Offic... - [Right to work: Thailand](https://help.quarterdeck.co/en/articles/16107092-right-to-work-thailand.md): Do yacht crew need a work permit in Thailand? Yes: you need both a Non-Immigrant B visa and a work permit from the Ministry of Labour. A tourist entry does not allow work. Official source inside. - [Right to work: Mexico](https://help.quarterdeck.co/en/articles/16107093-right-to-work-mexico.md): Do yacht crew need a work permit in Mexico? Yes: most need a Temporary Resident Visa with work authorisation, sponsored by an INM-registered employer. A tourist entry does not allow work. Official ... - [Right to work: other charter destinations](https://help.quarterdeck.co/en/articles/16107095-right-to-work-other-charter-destinations.md): Right to work for yacht crew in other charter destinations \(Cyprus, Malta, Seychelles, the wider Caribbean\). The EU vs non-EU rule of thumb, plus official immigration sources to check for your coun... ## Right to work: chalets & private villas - [Do I need a work permit to work in a chalet or private villa?](https://help.quarterdeck.co/en/articles/16107430-do-i-need-a-work-permit-to-work-in-a-chalet-or-private-villa.md): Do chalet and villa chefs, hosts and stewards need a work permit? The EU vs non-EU rule, how working on land differs from a yacht, and official sources for ski-chalet countries and villas worldwide. - [Right to work in Spain: villa and venue staff \(land roles\)](https://help.quarterdeck.co/en/articles/16107807-right-to-work-in-spain-villa-and-venue-staff-land-roles.md): Do villa and venue chefs, hosts and stewards need a work permit in Spain? EU/EEA/Swiss work with no permit \(get an NIE\); everyone else needs a work and residence authorisation. Official source inside. - [Right to work in Italy: villa and venue staff \(land roles\)](https://help.quarterdeck.co/en/articles/16107810-right-to-work-in-italy-villa-and-venue-staff-land-roles.md): Do villa and venue chefs, hosts and stewards need a work permit in Italy? EU/EEA/Swiss work freely; everyone else needs a work visa via nulla osta under annual quotas. Official source inside. - [Right to work in France: villa and venue staff \(land roles\)](https://help.quarterdeck.co/en/articles/16107811-right-to-work-in-france-villa-and-venue-staff-land-roles.md): Do villa and venue chefs, hosts and stewards need a work permit in France? EU/EEA/Swiss work freely; everyone else needs a work visa via France-Visas. Official source inside. - [Right to work in Alpine ski chalets: France, Austria and Switzerland](https://help.quarterdeck.co/en/articles/16107735-right-to-work-in-alpine-ski-chalets-france-austria-and-switzerland.md): Do chalet chefs, hosts and stewards need a work permit in the Alps? France and Austria \(EU\) vs Switzerland \(non-EU, with quotas\). Official sources and what we need from you. - [Right to work in Croatia: villa and venue staff \(land roles\)](https://help.quarterdeck.co/en/articles/16107736-right-to-work-in-croatia-villa-and-venue-staff-land-roles.md): Do villa and venue chefs, hosts and stewards need a work permit in Croatia? EU/EEA/Swiss work with no permit; everyone else needs a residence and work permit. Official source inside. ## Invoices and Payments - [How do I submit an invoice and get paid?](https://help.quarterdeck.co/en/articles/16175183-how-do-i-submit-an-invoice-and-get-paid.md): How invoicing works at Quarterdeck: adding your completed assignments, claiming agreed extras and expenses, setting your bank details, submitting, and getting paid, plus the common mistakes that sl... - [How do I add my own yacht charter bookings in QD?](https://help.quarterdeck.co/en/articles/16175077-how-do-i-add-my-own-yacht-charter-bookings-in-qd.md): Found your own charter or assignment? Add it in Quarterdeck, tell us who is paying, and QD runs the payment so you get paid safely and everything lands in one place. ## Account & Login - [How do I change my Quarterdeck account password?](https://help.quarterdeck.co/en/articles/16538373-how-do-i-change-my-quarterdeck-account-password.md): Steps to change your Quarterdeck account password from the Profile Details section of your account page. ## Data breach - [How do I close my account and delete my data?](https://help.quarterdeck.co/en/articles/16665104-how-do-i-close-my-account-and-delete-my-data.md): You can now delete your account and data yourself, from your profile page — and why the Go off radar button is not the way to do it. - [I also received a notice from Yacht Week — why?](https://help.quarterdeck.co/en/articles/16798779-i-also-received-a-notice-from-yacht-week-why.md): Two companies, two records, two notices. What each one means and what to do about each. - [How do I get a copy of my data?](https://help.quarterdeck.co/en/articles/16665679-how-do-i-get-a-copy-of-my-data.md): Download it yourself from your account. Why we do not email personal data out, and what to do if you cannot log in. - [Do I need to change my Quarterdeck password?](https://help.quarterdeck.co/en/articles/16665096-do-i-need-to-change-my-quarterdeck-password.md): Yes. Quarterdeck account passwords were among the data copied. What that means and what to do. - [Why did you still have my data after I stopped working with you?](https://help.quarterdeck.co/en/articles/16665102-why-did-you-still-have-my-data-after-i-stopped-working-with-you.md): The honest answer: we had no retention schedule and no way to close dormant accounts. What is changing, and what has to be kept. - [What should I do to protect myself?](https://help.quarterdeck.co/en/articles/16666580-what-should-i-do-to-protect-myself.md): The practical steps worth taking, including the ones specific to people who invoice for their work. - [My bank details were included — what should I do?](https://help.quarterdeck.co/en/articles/16665100-my-bank-details-were-included-what-should-i-do.md): What was in the bank records that were copied, what the realistic risk is, and the steps worth taking. - [Do I need to replace my passport?](https://help.quarterdeck.co/en/articles/16666627-do-i-need-to-replace-my-passport.md): Your passport number was copied, but no scan or photo page was. What that does and does not enable, and when replacement is worth considering. - [How quickly will you delete my data?](https://help.quarterdeck.co/en/articles/16666582-how-quickly-will-you-delete-my-data.md): The real timeline, why we will not promise 24 or 48 hours, and what has to be kept for people who have worked with us. - [Were my passport or licence documents taken?](https://help.quarterdeck.co/en/articles/16665675-were-my-passport-or-licence-documents-taken.md): No. The reasoning rests on how the storage was configured, not on filenames — and what we can and cannot determine about the separate storage exposure. - [Can I speak to someone on the phone?](https://help.quarterdeck.co/en/articles/16665682-can-i-speak-to-someone-on-the-phone.md): Not at the moment, and why — plus what we can do instead, in writing. - [Will you compensate me?](https://help.quarterdeck.co/en/articles/16665686-will-you-compensate-me.md): How claims and requests for reimbursement are handled, and what happens after you raise one. - [What was copied in the incident?](https://help.quarterdeck.co/en/articles/16665093-what-was-copied-in-the-incident.md): The categories of Quarterdeck data taken in August, what was not taken, and why your own notice is the accurate account. - [Have you reported this to the data protection authorities?](https://help.quarterdeck.co/en/articles/16665688-have-you-reported-this-to-the-data-protection-authorities.md): Yes. The regulator, the company that reported, and the case reference — so you can check for yourself. - [Can I get my account back after deleting it?](https://help.quarterdeck.co/en/articles/16703290-can-i-get-my-account-back-after-deleting-it.md): No. Deletion is real and has no restore — here is what that means before you press the button.